Last Updated: 25th April 2026
1. ACCEPTANCE OF TERMS
By accessing or using the My Car Value website located at mycarvalue.com.au (the “Platform”), you agree to be
bound by these Terms of Use (“Terms”). If you do not agree with any part of these Terms, you must discontinue use of the
Platform immediately.
These Terms apply to all visitors, registered users, and others who access or use the Platform.
2. ABOUT MY CAR VALUE
My Car Value (“we,” “us,” “our”) is an online vehicle selling comparison platform operated from Brisbane, Queensland,
Australia. Our Platform enables vehicle sellers (“Sellers”) to submit vehicle information and receive cash offers from
independent third-party car buying companies (“Buyers”).
My Car Value is not a car dealer, buyer, financial institution, or broker. We do not purchase vehicles, handle
payments, or participate in any vehicle transaction. We are a comparison and lead generation platform only.
3. PLATFORM SERVICES
My Car Value provides the following services:
- An online vehicle information submission form
- An automated vehicle valuation estimate based on submitted details
- A display of up to five (5) cash offers sourced from third-party Buyers in our network
- Contact information for Sellers to connect with selected Buyers
- Be at least 18 years of age
- Be the legal owner of the vehicle you are submitting, or be authorised by the legal owner to act on their behalf
- Provide accurate and truthful information about the vehicle being submitted
- Be located in Australia
- Does not verify, endorse, or guarantee any Buyer listed on the Platform
- Does not guarantee the accuracy or fulfilment of any offer made by a Buyer
- Is not a party to any agreement, transaction, or dispute between a Seller and a Buyer
- Is not responsible for any conduct including fraudulent, deceptive, or illegal conduct – by any Buyer
- Any transaction between a Seller and a third-party Buyer
- Failure of a Buyer to pay the agreed amount
- Fraud, misrepresentation, or deception by a Buyer
- Disputes over vehicle condition, ownership, or value
- Theft, damage, or loss of a vehicle during or after a transaction
- Submit false or fraudulent vehicle information
- Attempt to solicit or manipulate Buyer offers dishonestly
- Engage in any activity that is illegal under Australian law
- List vehicles that are stolen, encumbered, or subject to finance without disclosure
- Harass, threaten, or defraud any Buyer or other user
- Circumvent our systems, scrape data, or interfere with Platform functionality
- The accuracy of vehicle valuations
- The accuracy, completeness, or reliability of third-party offers
- The availability or continuity of the Platform
- The fitness of the Platform for any particular purpose
